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Bayside post office’s retail hours decrease to 4 a day
by Tim Delaney
Aug 02, 2014 | 542 views | 0 0 comments | 2 2 recommendations | email to a friend | print
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Mary Martinez, the Postal Service's Rio Grande District manager, second from left, explains a customer survey that was sent to Bayside residents in June. Results from that survey mean reduced retail hours for postal customers there.
Tim Delaney photo Mary Martinez, the Postal Service's Rio Grande District manager, second from left, explains a customer survey that was sent to Bayside residents in June. Results from that survey mean reduced retail hours for postal customers there.
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BAYSIDE – The U.S. Postal Service decided to reduce hours for its post office in Bayside, according to Mary Martinez, manager of the Rio Grande District.

Martinez conducted a public meeting at the post office Thursday, July 26, to reveal the results of a survey sent to postal customers on June 14, which also was the sole reminder about the noon meeting on Thursday.

About nine people attended the meeting.

A pamphlet with information was distributed to customers at the public meeting in the post office’s hallway.

Part of the information indicated that Postal Service customer visits have declined 27 percent from 2005 to 2011, or from about 1.28 billion to 930 million.

However, that information referred to customers nationwide.

Martinez did not provide any Bayside information on retail customer numbers declining or increasing.

Retail hours will be cut down to four hours, Martinez said, although the initial survey notice stated no decision would be made until after the meeting.

Responses numbered 96 from 239 surveys sent to customers.

The surveys provided five options, none of which were to keep the same hours.

Here are the results of the survey’s options:

Realignment of hours – 86 percent.

Delivery option – 8 percent.

Village Post Office option – 0 percent.

Nearby Post Office option – 0 percent.

No Selection Made – 5 percent.

Martinez said the greatest number of people surveyed wanted retail hours to be 8 a.m. to noon, Monday through Friday and Saturday from 9:30 a.m. to 10:30 a.m.

The post office will remain open after retail hours for customers to pick up their mail.

The post office has 480 boxes, and 214 are rented.

“We’re going to install an electronic lock on your door,” Martinez said. The lock will automatically lock the door after lobby hours end.

“To me, they are positive changes,” Martinez said. “We’re only changing the retail hours.”

But Bayside residents weren’t convinced.

“I feel this is another step toward closing the post office,” said Orville Downs, who was at the meeting. “Bayside will lose it’s name. Forever.”

Martinez said the changes will go into effect January 2015.

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